The Columbia Way

At Columbia, we gain strength as a community by embracing all our differences. The way we work together sets us apart. We believe in the following principles that inspire how we work to support our collective achievements and individual job satisfaction. By embracing these guiding principles, company and individual success is inevitable.

ACCOUNTABILITY & OWNERSHIP
We empower our employees to be responsible for their actions, behaviors, and decisions. We set clear expectations and hold each other accountable. We recognize that team members are dependent on the results of our work.   

CLIENT FOCUS
We develop a deep understanding of our clients and their purpose. We take the time to understand who they are, what their journey is, and what they need from us to be their true partner. By exceeding expectations and delivering successful projects, we build lasting relationships with clients and other team members.

COMMUNICATION
We cultivate an open and honest environment where employees can think creatively, ask questions, share their experiences, exchange ideas, and express their opinions without judgment. We foster a community where two-way, constructive, professional conversations are part of our staff and company development.

CONTINUOUS IMPROVEMENT
Our employees are empowered to be innovative and ambitious -- continually improving our processes, enhancing our performance, elevating their own skills, and increasing client satisfaction. We research and collaborate on new ideas and best sustainable practices, learn from our errors, adjust, and share the lessons so others may reap the benefits of our relentless pursuit of improvement. 

DIVERSITY, EQUITY & INCLUSION
We accept our differences -- races, ethnicities, genders, sexual orientations, physical abilities and so many more -- and celebrate them by supporting and encouraging all employees to be the best versions of themselves. Since our people make us who we are, bringing awareness to our differences allows us to foster an environment of learning and understanding. We are committed to strengthening these values and beliefs, as it takes diversity within a company to fully create the proper foundation and structure needed to thrive.

SAFETY MINDSET
We are committed to providing a safe and healthy workplace for all our employees and trade partners. Every decision begins and ends with safety in mind. Our primary objective is for all to return home safely each day.  

TEAMWORK
We support each other with aligned purpose working towards a common goal. We work hard and have fun together. Our proactive, collaborative, and innovative problem-solving abilities come from the diversity of our teams. We celebrate the accomplishments of our fellow team members regularly. We put our team success ahead of individual success.  

TRUST, INTEGRITY & HONESTY
We take pride in our company and our accomplishments. We are transparent with each other and our clients, even if it means owning our mistakes. We are conscientious and always strive to do the right thing. Trust, integrity, and honesty are at the very core of our relationships with our clients and each other.

WORK-LIFE BALANCE
We encourage and support our employees to find a balance between career, family, and personal wellness. We believe that employees who have a happy life outside of work are more productive, focused, and satisfied at work.